Troubleshooting

Login & Access

• Where are my classes?
• Does Tinyhood have mobile apps?
• How do I update my account information?
• There was a typo in my email when I signed up. How do I fix it?
• How do I change my password?
• Can I share my login information with my partner?

System & Accessibility

• What languages are Tinyhood classes available in?
• Are there captions available for your courses?

Streaming & Content

• Why won't my videos play?
• There is no sound when I play videos. How can I fix it?
• Can I download or print the handouts included in your classes?